Online Reputation Management, or ORM, has become a critical part of running a business in today’s changing economy. Consumers are turning to the internet to research products and services unlike any time before. The way your company is represented online as well as your online visibility highly affects your sales. With the growth of smartphone and social networks, online forums, and blogs, information sharing has never been easier. Do you know what they’re saying about you online?
Custom review portal that works to filter out negative reviews
Claiming and on-going management of your top review sites
Real-time review notifications
Custom ads promoting the review portal and encouraging reviews
Mobile-enabled emails to reach more customers
Automated email survey sent within 24 hours of a sale/service filtering negative experiences and promoting reviews from satisfied customers